This web page represents a legal document that serves as our Privacy Policy and it governs the privacy terms of our Website and the Service we offer through it. Our Privacy Policy is considered part of and subject to our Legal Terms. Any terms not defined herein have the same meaning as defined elsewhere in our Legal Terms. The last update to our Privacy Policy was posted on January 5, 2015.
NeurocriticalCareSolutions follows all legal requirements to protect your privacy. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information. You will see terms in our Privacy Policy that are capitalized. These terms have meanings as described in the Definitions section below.
"Non Personal Information" is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser.
"Personally Identifiable Information" is non-public information that is personally identifiable to you and your Patients that you provide to use our Service. Personally Identifiable Information may include information such as your name, email address, and other related information that you provide to us or that we obtain about you, as well as personal and medical information provided to us about Patients, whether provided by a Patient, Doctor, or family member of the Patient.
Generally, you control the amount and type of information you provide to NeurocriticalCareSolutions when using our Website/Service.
As a Visitor, you can browse our Website to find out more about NeurocriticalCareSolutions and the Service we offer. You are not required to provide us with any Personally Identifiable Information as a Visitor.
However, if you decide to use our Service, you must provide Personally Identifiable Information to NeurocriticalCareSolutions in order for us to provide our Service on behalf of the Patient. We collect your Personally Identifiable Information in the following ways:
When you request our Service, you will need to provide basic contact information about you, the Patient, your relationship to the Patient, and information about the Doctor involved.
To use our Service, we will need to collect payment source information (i.e. credit card, bank account info) for you or from your Patient to cover the cost of the Service. We will also need to collect medical information about the Patient from the Doctor involved.
There may be online forms used in our Website. The information you enter into these online forms may contain Personally Identifiable Information.
When you use our Website, NeurocriticalCareSolutions automatically collects certain computer information by the interaction of web browser with our Website. Such information is typically considered Non Personal Information. NeurocriticalCareSolutions also collects and uses the following web-based information:
Our Website uses “Cookies” to identify the areas of our Website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personally Identifiable Information in Cookies.
We may also use a technology called, web beacons, to collect general information about your use of our Website and your use of special promotions or newsletters. The information we collect by Web Beacons allows us to statistically monitor the number of people that open our emails. Our Web Beacons are not used to track your activity outside of our Website. We do not link Non Personal Information from Web Beacons to Personally Identifiable Information without your permission.
We automatically receive information from your web browser or mobile device. This information includes the name of the Website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our Website. This information also includes the IP address of your computer/proxy server that you use to access the Internet, your Internet provider name, web browser type, type of mobile device, and computer operating system. We use all of this information to analyze trends among our Users to help improve our Website.
NeurocriticalCareSolutions uses the information we receive from you as follows:
We necessarily require Personally Identifiable Information about you, the Patient, and the Doctor involved in order for us to provide the Service. The Personally Identifiable Information you provide or that the Doctor provides is only used to render the Service on behalf of the Patient.
When NeurocriticalCareSolutions communicates with you about our Service, we will use the email address you provided when requesting the Service.
NeurocriticalCareSolutions may use the Personally Identifiable information you provide to us along with any computer information we receive to customize our Website/Service.
NeurocriticalCareSolutions does not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes other than as specified in our Legal Terms. We may provide your Personally Identifiable Information to affiliates that provide services to NeurocriticalCareSolutions with regards to our Website/Service (i.e. payment processors, hosting companies, etc.) or to Service Providers from whom you requested information. Such affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
NeurocriticalCareSolutions may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you, Patients, and/or Doctors; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of NeurocriticalCareSolutions, employees, and affiliates.
If NeurocriticalCareSolutions is acquired or merges, in whole or in part, with another business that would become responsible for providing the Website to you, we retain the right to transfer your Personally Identifiable Information to the new business. The new business would retain the right to use your Personally Identifiable Information according to the terms of this Privacy Policy as well as to any changes to this Privacy Policy as instituted by the new business.
In compliance with applicable laws, NeurocriticalCareSolutions wants you to know that our Website does not currently honor “do not track” or “do not follow” settings as your web browser may allow, nor do we have any liability for not doing so. If we change our policy in the future, it will be reflected here in an update to our Privacy Policy.
You may change your Personally Identifiable Information at any time using the Account & Settings Tab on our Website.
Our Website is not designed for use by a Child. You acknowledge that we cannot accurately verify the age of our Users nor do we have any liability to do so. If you are parent or legal guardian who suspects their Child is attempting to use our Website, please contact us immediately to remove your Child’s information. We will ask you to provide identification to confirm that you are indeed the Child’s parent or legal guardian. If you are a Child, please don’t access or use our Website.
Our Website may contain links to other websites. You agree that NeurocriticalCareSolutions has no control over such websites and that such websites are NOT subject to this Privacy Policy. These websites may have their own privacy policies and other legal documents. It is your sole responsibility to verify the privacy policies and other legal documents of such websites to see how they treat your personal information. You acknowledge that your use and access of these websites is solely at your own risk.
NeurocriticalCareSolutions and our affiliates fully comply with laws regarding SPAM. You can always opt out of receipt of further email correspondence from NeurocriticalCareSolutions and/or our affiliates. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.
NeurocriticalCareSolutions has constructed our Website using industry standard encryption and authentication tools to protect your Personally Identifiable Information uploaded through it. When we collect your Personally Identifiable Information through our Website, we encrypt this information and attempt to prevent unauthorized access to it by using industry standard technologies, such as encryption routers and firewalls. You or your Doctor may send us emails containing Personally Identifiable Information; you acknowledge that email is not a secure method of communication and that even if emails or files are encrypted, they can still be intercepted by others As such, we cannot completely guarantee that your Personally Identifiable Information is completely protected. We strongly urge you to encrypt any emails or files you send to us if they contain Personally Identifiable Information.
Our Services requires payment, which is done by providing an electronic payment source (i.e. credit card, bank account, etc.). You acknowledge that we don’t store your payment source information directly on our servers and use third-party billing providers (i.e. credit card processors, billing processors, etc.) to process the payment source. We work such providers to insure your payment source information is encrypted and protected. However, you understand and agree that we do not control nor can we be liable for the acts of third parties. If you see what you believe to be fraudulent transactions regarding our Website, please contact us immediately. We will make reasonable efforts to work with you and authorities to help resolve such issues.
NeurocriticalCareSolutions reserves the right to modify this Privacy Policy at any time. You should review this Privacy Policy frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. We will also change the "Last Updated" date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.
If you have any questions about our Privacy Practices or this Policy, please contact us by using our Contact Us form or by emailing us at privacy@NeurocriticalCareSolutions.com.